Privacy Policy

Operated by MobiEdge Software Development LLP
Last Updated: 26 November 2025

1. Overview

This Privacy Policy describes how MobiEdge Software Development LLP ("We", "Us") collects, uses, and protects user data on the MobiFit platform.

2. Information We Collect

2.1 User Information

  • Name, email address, Google/Apple authentication details, and profile information.

2.2 Health & Fitness Data (Optional)

  • Height, weight, fitness goals, workout history, check-in images (if uploaded), diet preferences, and medical disclaimers provided by users.

2.3 Coach Information

  • Professional details, optional certification uploads, UPI ID, and payment screenshot uploads.

2.4 Payment Information

We do not store or process client payments. We store coach payment transaction IDs and screenshots for verification.

2.5 Technical Data

  • Device information, IP address, browser type, usage analytics, and Firebase logs.

3. How We Use Your Data

We use data to create user accounts, verify coaches, deliver platform features, improve product experience, communicate updates, maintain security, and respond to complaints. We do not sell user data.

4. Sharing of Information

We may share data with service providers such as Firebase and analytics providers, and with law enforcement when legally required. We never share client health data with coaches unless voluntarily provided by the client.

5. Data Storage & Security

Data is stored on Firebase (Google Cloud), protected with encryption, and access-controlled. Regular audits are performed. Users should keep passwords secure.

6. Client & Coach Relationship

Clients select coaches voluntarily. Shared images, fitness data, or progress photos are visible only to the coach they select. MobiFit does not moderate coach-client communication except when reported.

7. Data Retention

User accounts remain active until deleted. On deletion, personal data is removed except where retention is required by law.

8. Children's Privacy

The platform is intended for users aged 18 and above.

9. Governing Law

This Privacy Policy is governed by Indian law. Disputes fall under the jurisdiction of the courts in Faridabad, Haryana.