Frequently Asked Questions

Everything trainers ask us before getting started

How does MobiFit work?

MobiFit gives fitness trainers one place to manage clients, build workout and nutrition plans, track progress, manage subscriptions, and receive payments—instead of switching between WhatsApp, spreadsheets, and PDFs.

How do direct payments work?

Clients pay trainers directly using UPI. MobiFit never holds or collects client funds, so there are no payout delays—the money goes straight to the trainer.

Do you charge commission?

No. MobiFit does not take a commission on client payments. Trainers only pay a simple monthly or yearly subscription for using the platform.

How does UPI payment approval work?

A client pays the trainer via UPI and shares proof of payment. The trainer reviews and approves it inside MobiFit, which activates the client's subscription and automatically generates an invoice.

How do clients join?

Trainers add clients directly inside MobiFit. Clients then use the MobiFit mobile app to view their plans, log progress, and stay in touch with their trainer.

Is there a free trial?

Yes. Every plan includes a 1-month free trial with full access to all features. No credit card is required to start.

Which devices are supported?

Trainers can manage their business from any web browser. Clients use the MobiFit mobile app, available on iOS and Android.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Your access continues until the end of your current billing period.

Is my data secure?

Yes. Client and trainer data is stored securely with encryption and access controls. See our Privacy Policy for details.

Can I change plans later?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle. See the full pricing details.

What happens if I exceed my client limit?

You'll be notified as you approach your limit. You can upgrade your plan at any time to add more clients.

Can I import my existing client data?

Yes. Contact our support team and we'll help you migrate your existing client information into MobiFit.

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